Return & Refund
We want every order to arrive in good condition. If something is damaged, incorrect, or needs review, this page outlines the usual steps for requesting help.
Condition checks
Please inspect packages soon after delivery and keep the product, packaging, and invoice details available if you need to raise a request.
Request support
Contact our team with your order number, a short explanation, and clear photos if the item arrived damaged or different from what you expected.
Review process
Every request is reviewed by the support team so we can confirm the issue and share the next best step, which may include replacement, repair, or refund guidance.
Refund method
When a refund is approved, it is generally processed back to the original payment method or handled through an agreed support process.
How to request a return or refund
- Send your order details and issue summary to our support team.
- Include photos or other helpful evidence where possible.
- Wait for our team to review the case and respond with the next step.
- Follow the approved return or refund instructions shared by support.
Items that may need special review
Custom builds, used components, missing accessories, or products that were altered after delivery can require extra review before any return or refund is approved.
Need help with an order?
Reach out at support@robotutortech.com or +91 95607 73418 and our team will guide you through the process.